Returns & Exchanges
At The Cockpit UK, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the products in their original shipping box or a suitable alternative, ensuring the return form is included inside.
Ship the Package
Print your prepaid shipping label from the portal and drop off the parcel at any authorized courier collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing